Refunds & Returns Policy
If you receive damaged or defective products, you must report the issue to us by email within 48 hours of delivery, providing a description and photographs of the damage or defect. Our team will evaluate the issue and facilitate a return, replacement, or refund as appropriate. We will issue return address and a Returns number by email, to which the products must be returned within the following 7 days.
ALL RETURNS *MUST* have a Returns Number.
All goods must be returned in new condition, undamaged original packaging as received by you. Any goods returned under terms of the manufacturers guarantee or for repair must be suitably packed and with the nature of the fault, Returns number provided and the full name, address and contact details of the customer clearly indicated.